370,000 utility customers getting a refund

370,000 utility customers getting a refund Click to Enlarge Photo:

May 18, 2012 at 6:41 am

MINNEAPOLIS (AP) - About 370,000 CenterPoint Energy customers will get a small refund.
The utility experimented with a tiered rate system that was designed to reward customers who used less natural gas. In some cases, a customer's monthly meter reading period exceeded 32 days. That gave them an artificially high gas bill under the program, which had five escalating price tiers.
The company says a one-time refund will average $3.45 per customer and will show up on the next bill.
The Star Tribune ( says CenterPoint suspended the tiered program last October.


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