Hospital Making Changes to Ease Navigation

Hospital Making Changes to Ease Navigation Click to Enlarge Photo:

Jul 27, 2012 at 7:47 am

ST. CLOUD, MN (KNSI) - For years, St. Cloud Hospital's five main entrances and elevators have been simply labeled A through E, but the hospital also has floors labeled A, B and C.  That's been known to spin more than a few visitors around. So starting today, all of that will change.

Beginning today the five main entrances and elevators at the hospital will take on new names. The previous A through E monikers will be changed to South, Woods, Center, Lakes and North.

"Over the past several years the way finding issues have really been more of a nuisance than really a major problem," hospital spokeswoman Janine Nistler said. "But it is a big facility and many people come to the hospital once in a lifetime or on rare occasions and it's been difficult for people to find their way around."

Now, after the initial wave of the change settles, the new names will be seen as much more logical and even ease the lives of patients and visitors down the road.

"We are naming the entrances to be more directional," Nistler said. "One of the driving forces behind the change is the opening of our new 360,000 square foot addition. And this seemed like the perfect time to address some of the way finding issues we have had for years."

As for those who may have had the old system down pat, the hospital is certainly taking steps to make the transition easier for all involved.

"People who are familiar with the A, B, C, D, E will have a little bit of a change to grow accustomed to," Nistler said. "However, we are getting new signage that will be much more prominent and it also will be color coded, we have new maps that will assist in way finding."

Nistler says new signage, new maps, and new color coding will be coupled with plenty of helpful hospital staffers to make sure everyone gets where they need to go. All of this, Nistler said, is geared toward giving hospital patrons the best experience possible.

"We're always looking to do a good job of being a good steward of our facilities resource and also to be upgrading to meet the needs of the region," Nistler said.

The move coincides with yesterday's opening of the cardiac care unit, the last big move of patients into the new 360,000 square foot addition to the hospital. 

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